Opportunities From: Metro United Way's Volunteer Connection

The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event this hurricane/wildfire season. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter. 

 

Following worker safety procedures for working in a COVID environment Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor Using the Shift Tool during the disaster event to report availability and schedule shelter shifts Completing the required virtual self-paced training (3 hours of training total)

To participate in all DAT program support and capacity building activities necessary to ensure effective service delivery during a DAT response.  

 

Disaster Action Teams provide 24-hour emergency response to local disasters, particularly house fires, ensuring that those affected have access to resources for basic necessities such as food, shelter and clothing. 

This position is responsible for the tasks involved in the Disaster Action Team program including:

Supporting the annual goals, RDO objectives, and regional/chapter plan for DAT services through participation in meetings, projects, and local response activities. Completes all required training and maintains current training standard as DAT program requirements change. Attends regular team meetings and training as required by the region/territory. Completes assigned projects and local response activities according to the needs of the DAT program. (Preparing vehicles, response materials, administrative support of the DAT program and other tasks assigned by the DAT Leader.

Support the disaster recovery of individuals, families, and communities through the activities of Casework and Recovery Planning, Recovery Systems, and Community Recovery.  

Responsibilities include but are not limited to:
1. Conduct client interviews: both initial interview and follow-up conversations, according to standards
2. Assess qualifications for direct client assistance
3. Use the Client Assistance System 2.0 to document the assistance and services provided in the client record according to standards 
4. Assist with recovery planning, problem-solving and advocacy on request according to standards
5. Provide clients with information and referrals to community partners 
6. Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery Planning, Systems and/or Community Recovery
Has the option to work remotely after completing required training.